SKI TRANS Roadside Assistance in Suwałki accepts calls 24 hours a day. The night surcharge (from 9:00 PM to 6:00 AM) is 100 PLN net and is a fixed amount — not a percentage of the base rate. The response time at night is the same as during the day: 15 minutes to the center of Suwałki, up to 40 minutes within a 30 km radius. During the night shift, 2 drivers are on duty with 5 tow trucks ready. Surcharges (night, weekend, holidays) do not accumulate — the maximum surcharge per order is 100 PLN net, regardless of how many criteria the order meets.
Night pricing — specific rates
The night surcharge at SKI TRANS is a fixed amount of 100 PLN net, regardless of the type of service or size of the towed vehicle. The dispatcher provides a phone estimate before the tow truck departs based on the type of order and location.
Day vs night pricing (net)
| Service | Day | Night 9:00 PM–6:00 AM |
|---|---|---|
| Towing passenger car — Suwałki | 200–250 PLN | 300–350 PLN |
| Towing van / delivery vehicle — Suwałki | 300–450 PLN | 400–550 PLN |
| Jump start with cables / booster (1500–5000 A) | 150–300 PLN | 250–400 PLN |
| Wheel replacement (city + 10 km) | 250–350 PLN | 350–450 PLN |
| Fuel delivery up to 100 l (city + 10 km)* | 250–300 PLN | 350–400 PLN |
| Trips outside Suwałki / the surrounding area | flat rate + km | flat rate + km + 100 PLN |
* Fuel is the client’s responsibility. The rate applies to the delivery and refueling service.
Quotes for trips beyond the 100 km area and for international transport (Lithuania, Latvia, Estonia, Finland) are determined individually during the conversation with the dispatcher.
Night travel time
The travel time of the SKI TRANS tow truck is the same day and night.The dispatch office is open 24/7 and accepts reports immediately, with 2 drivers on night duty (3 during the day) and 5 tow trucks on standby.
Tow truck location in transit — available upon request
After receiving the report, the client can request the GPS location of the tow truck. The dispatcher sends a link with the current position of the vehicle heading to the client. This function works both day and night.
SKI TRANS record — February 2026
In February 2026, within 3 days at a temperature of -20°C, the SKI TRANS team handled 70 orders with a crew of 3 drivers rotating between the base and routes. Frost, snow, and an increased number of accidents — the response times were within standard limits.
Night coverage and towns
SKI TRANS serves Suwałki and the area within a radius of 100 km without additional charges for the trip — day and night. The night surcharge of 100 PLN is independent of the zone: it applies only to the hours of 21:00–6:00.
Towns served without travel charges
International transport
SKI TRANS carries out trips to: Lithuania (entirely, including Vilnius, Kaunas, Klaipeda, Marijampolė), Latvia, Estonia, and Finland.Rates for international transport are determined individually — depending on distance, road fees, and driver working time. The dispatcher provides a quote over the phone after gathering the specifics of the request.
Expressway S61 / Via Baltica
SKI TRANS handles orders from S61 / Via Baltica on an individual basis. The company does not have a permanent contract with GDDKiA for servicing the operational lane — awaiting the outcome of the tender. In practice: a request from S61 is treated like any other trip outside the 100 km area.
Safety procedure before calling the dispatcher
Before you call for help — regardless of the time of day — follow the steps below. The procedure is the same at night as it is during the day.
- Turn on the hazard lightsImmediately after stopping, even before exiting the vehicle.
- Place the warning triangleNational and provincial roads: at least 30 meters behind the vehicle.Expressways and highways (S61): at least 100 meters.
- Move away from the vehicle to a safe location.For the guardrails, if there are any. Passengers too.
- Take your phone and the key from the ignition.A contact phone number for the dispatcher. The key — so the car isn’t opened by random people.
What will you tell the dispatcher?
- Exact location — street + number, road + mileage, or a landmark
- Make and model of the car — helps to select the appropriate equipment
- Type of breakdown or circumstances (e.g. “won’t start”, “flat tire”, “I hit the guardrail”)
- Number of people in the vehicle — if passengers need transport, SKI TRANS has 5 replacement vehicles available
The dispatcher provides a specific ETA during the call based on the current location of the nearest available vehicle.
Payments and settlements at night
Night orders are settled under the same rules as daytime ones — without additional administrative fees except for a surcharge of 100 PLN net.
| Type of client | Payment method |
|---|---|
| New client (first order) | Cash or quick transfer |
| Regular partner (company, hotel, workshop) | Deferred payment transfer — invoice to the company |
| Order with insurance assistance | Cashless — with the insurer |
Cooperation with insurance companies
SKI TRANS handles road incidents based on agreements with: PZU, PZM, ISON, Link4, Global Assistance, DKV.A client with active assistance calls their insurer — the SKI TRANS tow truck arrives on request, and the settlement goes directly with the insurer.
Breakdown in the middle of the night? Accident? Car in a ditch?
Dispatch center 24/7 — Suwałki, Augustów, Sejny, Olecko, Ełk, Gołdap and the entire area up to 100 km. Lithuania, Latvia, Estonia, Finland — individual rate. Night surcharge fixed: +100 PLN net, does not accumulate with weekend or holiday charges.
FAQ — frequently asked questions about night calls
Yes. The dispatch center operates 24 hours a day, 7 days a week, without holiday breaks. The phone is answered immediately, and the order is sent to the driver on the night shift. The arrival time at 3:00 AM is the same as during the day: 15 minutes in Suwałki, up to 40 minutes within a 30 km radius.
The daytime rate is 200–250 PLN net. After 9:00 PM, a night surcharge of +100 PLN net applies, so the total price at night is 300–350 PLN net.Van / delivery vehicles — accordingly 400–550 PLN net. The final amount depends on the exact location.
SKI TRANS provides transport from Lithuania (including Vilnius, Kaunas, Klaipeda, Marijampolė), Latvia, Estonia, and Finland — even at night. The rate is determined individually during the conversation with the dispatcher — it depends on the distance, road fees, and working hours.
Yes. Changing a tire on the road (with the customer’s spare tire) is a standard service. The daytime rate is 250–350 PLN net (city + 10 km) plus a night surcharge of 100 PLN = 350–450 PLN net..
Up to 40 minutes — the same time as during the day. For towns like Augustów, Sejny, Olecko, Filipów, or Raczki, the dispatcher provides a specific ETA at the time of receiving the call. The location of the tow truck on the way is available upon request (GPS link).
No. Surcharges (night, weekend, holiday) do not accumulate.Regardless of how many criteria the order meets, the surcharge is a maximum of 100 PLN net. Saturday at 2:00 AM = +100 PLN. Easter Sunday at 11:00 PM = +100 PLN.
There are 2 drivers on the night shift (3 during the day). However, the arrival time is the same as during the day: 15 minutes in Suwałki, up to 40 minutes within a 30 km radius. The dispatch center is open 24/7, with 5 tow trucks on standby.How do I settle a night order with my insurance assistance?
Breakdown at hand? Car in a ditch? Stuck on S61?
The dispatch center is open 24 hours — without weekend breaks, no waiting in the call center. 📞 608 275 667 — we arrive